About VivaJack Online Casino

Who We Are

We are Viva Jack Casino, operated by Tusitier Ltd, a company registered in the Marshall Islands and licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros. Our licence (No. ALSI-202505043-FI2) covers B2C, B2B, and whitelabeling activity across 14 domains, including our flagship site, vivajack.com. This licence is valid through 2027, and it reflects our commitment to operating a transparent, regulated platform. Although we launched recently, we at VivaJack have moved quickly to build a product that feels established, reliable, and genuinely fun to use.

We primarily welcome players from the UK and Netherlands, and our site is available in nine languages, including English, German, Italian, Polish, Dutch, Uzbek, Portuguese, and French. No matter where you're joining us from (within our permitted markets), we want the experience to feel local and comfortable.

Our Game Selection

At Vivajack, we've partnered with 178 game providers to bring you a library of nearly 19,837 titles. That includes 17,384 slots and 2,453 live tables - numbers we're genuinely proud of. Our collection features industry giants like Pragmatic Play, Play'n GO, NetEnt, Evolution, and Playtech, alongside dozens of boutique studios that bring fresh mechanics and themes to our shelves.

Here at Viva Jack, we organize our games into categories that make sense for how you actually play:

• Classic and video slots, including Megaways titles
• Live casino tables with real dealers, including Crazy Time by Evolution
• Crash and instant games for quick-fire sessions
• Table games like blackjack and roulette, including ONE Blackjack 1 by Pragmatic Play Live
• A dedicated Sport tab for sports betting
• Daily quests, missions, tournaments, Wheel of Fortune, and Boom and Win

We also run our own in-house three-tier jackpot system. Our mini pool typically sits between 410 and 575 EUR, our medium pool runs between 5,720 and 7,995 EUR, and our grand jackpot climbs as high as 23,700 to 32,700 EUR. You can watch these pools grow live right on our homepage - we think it adds a real sense of anticipation to every spin.

Bonuses and Rewards

We at VivaJack want every new player to start strong, which is why we offer a four-part welcome package totalling 450% in bonus funds, plus 450 free spins and 220 loyalty points. Check out our VivaJack bonus page for full details:

1. 1st deposit: 100% match + 100 free spins + 70 loyalty points
2. 2nd deposit: 75% match + 75 free spins + 50 loyalty points
3. 3rd deposit: 125% match + 125 free spins + 50 loyalty points
4. 4th deposit: 150% match + 150 free spins + 50 loyalty points

Free spins must be used within one day of activation, and deposits carry a three-times wagering requirement before withdrawal. Our VivaJack welcome pack for high rollers goes even further, with a 200% first deposit bonus plus 200 free spins and 125 loyalty points, as well as a separate High Roller Bonus of 75% plus 500 loyalty points.

Beyond the welcome offers, our Viva Jack team keeps the promotions calendar busy year-round. You'll find a Friday Crash Bonus, Weekend Reload, Wednesday Reload free spins, Weekly Cashback of up to 20%, and loyalty point packages released weekly. We also run Daily Quests, a Daily Bonus, Drops and Wins, and regular Tournaments, so there's almost always something fresh to chase.

Our Loyalty and VIP Program

Every deposit bonus, bet package, and daily quest earns you loyalty points at Vivajack, and we also hand out weekly point packages of 75, 150, and 300. These points feed into our VIP program, where your level determines your withdrawal limits and unlocks higher-tier perks. We keep refining our VIP structure, and our Viva Jack support team is always happy to walk you through where you currently stand.

Banking With Us

We accept a solid range of payment methods at our casino, including Visa, Mastercard, Jeton, Neosurf, Multibanco, Blik, bank transfer, and crypto options like Litecoin, Ripple, and Tether. For your protection, we don't accept third-party payments - deposits and withdrawals must be made using accounts in your own name.

We know pending times and minimums aren't always published upfront, and that's intentional - these figures depend on your chosen method and VIP tier, so we display the exact numbers directly in the Deposit and Withdrawal sections of your account. E-wallets and cards generally move near-instantly on our end, though your bank's own procedures may add some time on their side.

Playing Responsibly With Us

We take account security seriously. Using a VPN, proxy, or any tool that masks your real location is treated as fraudulent activity on our platform and can lead to account blocking and forfeiture of your balance. We also maintain a list of restricted countries, including the USA, UK, France, Germany, Spain, Netherlands, Austria, Australia, and several others - please check this list before registering if you're unsure whether your country qualifies.

Your account details matter to us too. Once you register with your mobile number, email, username, and password, your legal name cannot be changed afterward, so we encourage you to double-check your information before submitting it.

Getting Started With VivaJack

1. Visit vivajack.com and click the registration button
2. Enter your mobile number, email, username, and password
3. Confirm your details and accept the terms
4. Make your first deposit using an approved method
5. Claim your welcome bonus and start exploring our games
6. Complete verification promptly if we request it

We've also made our platform available beyond desktop browsing. Our Viva Jack experience works smoothly on mobile browsers, and you can install our dedicated app directly through the Install button in the footer for quicker access on the go. Getting started is easy with a quick VivaJack login process.

Our Customer Support

• Live Chat: Available 24/7
• Email: [email protected]
• Data Protection Officer: Reachable via live chat

Whether you have a question about a bonus, a withdrawal, or just want to say hello, our Viva Jack support team is ready around the clock. We built our help channels to be fast and genuinely useful, not just a box to tick.