VivaJack Cookie Policy

At VivaJack Casino, we use cookies and similar tracking technologies to make our website work properly, to remember your preferences, and to improve your overall experience with us. This Cookie Policy explains what cookies are, how we at VivaJack use them, and what choices you have regarding their use when you visit vivajack.com or use the VivaJack app.

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone or other device when you visit our website. They allow us to recognize your device, store certain information about your preferences or past actions, and make your experience at Vivajack Casino more efficient. We also use related technologies such as pixels, tags and local storage, and references in this policy to "cookies" cover these technologies as well.

How We Use Cookies

We at VivaJack rely on cookies for several purposes connected to the operation of our gaming platform. Our Vivajack Casino login system, for example, uses cookies to keep you signed in and to verify your identity as you move between pages. Without these cookies, you would need to re-enter your credentials every time you load a new page, which would make using the vivajack login process far less convenient.

We use cookies to remember your language and currency preferences, to keep your session active while you play, and to ensure that security features function as intended. Our VivaJack platform also uses cookies to detect unusual account activity, which helps us protect you from fraud and unauthorized access.

Essential Cookies

• We use cookies that allow you to log in and stay authenticated during your visit
• We use cookies to maintain the security of our website and your account
• We use cookies that enable core functions such as deposits and withdrawals to work correctly
• We use cookies to remember items in your session, such as an open live chat window

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with Vivajack, which pages are most popular, and where players may encounter difficulties. This information helps us refine our website, fix technical issues, and improve navigation across our slots, live casino and sportsbook sections. We analyze aggregated data and do not use these cookies to identify you personally.

Functionality Cookies

Our VivaJack Casino website uses functionality cookies to remember choices you make, such as your preferred locale among our nine supported languages, your display settings, and whether you have previously dismissed certain notifications. These cookies make your return visits to viva jack casino smoother and more personalized.

Advertising and Marketing Cookies

We and our marketing partners use cookies to deliver advertising that is more relevant to you, including information about our welcome bonus and other ongoing promotions. These cookies also allow us to measure the effectiveness of our campaigns and to avoid showing you the same advertisement repeatedly. If you came to us through an advertisement for vivajack casino bonus offers, a cookie may have been used to track that referral.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties who provide services on our behalf, such as payment processing, fraud prevention, analytics and customer support tools. These third parties may collect information about your use of our website and other websites over time. We do not control the cookies set by these providers, and we encourage you to review their respective cookie and privacy policies for further details.

Cookies Related to Our App

If you install the VivaJack app through the Install button available in our footer, similar tracking technologies may be used within the app environment to maintain your login session, remember your settings and support core functionality. The same principles described in this policy apply to our vivajack casino app, adjusted where necessary for the mobile environment.

How Long Cookies Remain on Your Device

Some cookies we use are session cookies, which are automatically deleted once you close your browser. Others are persistent cookies, which remain on your device for a set period or until you delete them manually. We use persistent cookies, for example, to remember your login details for a limited time so that you do not need to repeat the vivajack casino login process on every visit.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Most browsers allow you to control cookies through their settings, including options to block all cookies, accept only certain types, or receive a notification each time a cookie is set. You can also delete cookies that have already been stored on your device at any time.

Please be aware that if you disable or block essential cookies, some parts of our website may not function correctly. In particular, blocking certain cookies may prevent you from completing the vivajack login process, accessing your account, or using features related to deposits, withdrawals and bonus claims, including those connected to our vivajack no deposit bonus and other promotional offers.

Browser Settings

• You can review and delete cookies currently stored on your device through your browser's privacy settings
• You can set your browser to block cookies from specific websites or from all websites
• You can configure your browser to alert you whenever a new cookie is about to be placed
• You can use private or incognito browsing modes to limit the storage of cookies during a session

VPN Use and Cookies

We would like to remind you that using a VPN, proxy or similar service that masks or manipulates your real location is treated as fraudulent activity on our platform and may lead to account blocking and forfeiture of your balance. Our cookies and related security tools are designed in part to detect such practices, and we rely on this information to protect the integrity of our services and the fairness of our player community.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our website. Any changes will be posted on this page, and we encourage you to review this policy periodically so that you remain informed about how we use cookies at VivaJack Casino.

Contact Us

If you have any questions about this Cookie Policy or about how we use cookies and similar technologies, you can reach us through our live chat, available 24/7, or by sending an e-mail to [email protected]. Our Data Protection Officer can also be contacted through live chat for any privacy-related queries you may have regarding your experience with vivajack.